Housing Choice Voucher
A resource for Housing Choice Voucher participants and landlords
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To ensure fairness, Home Forward has an informal hearing procedure for you to dispute certain decisions about your rent assistance benefit.
You may request an informal hearing to re-evaluate a decision by Home Forward and assure that it was lawful, and followed HUD regulations and Home Forward policies.
Northwest Tower
- Income calculation
- Utility allowance
- Determination of the family’s voucher size under Home Forward’s Subsidy Standards
- Request for a subsidy standards exception
- Voucher termination
- Administrative determinations by Home Forward
- General policy issues or class grievances
- Establishment of Home Forward’s schedule of utility allowances for participants in the program
- Denial of voucher extension
- Voucher suspension
- Determination not to approve a rental unit or lease
- Non-compliance with Housing Quality Standards (unless the result would be voucher termination; then a hearing would be allowed)
- Household size non-compliance
- Failing to remedy an eviction notice issued
If Home Forward makes a decision regarding your rent assistance benefits that qualifies for an informal hearing opportunity, Home Forward will notify you. The notice will include a deadline for requesting a hearing, by which you must submit a written request for an informal hearing. If the informal hearing is requested by the specified deadline, an informal hearing will be scheduled.
We will also send a confirmation letter including the date, time, location, and vital information for the hearing.