Equal Housing Opportunity 

If you (or someone associated with you):

• Have a physical or mental disability (including hearing, mobility & visual impairments, chronic alcoholism, chronic mental illness, AIDS, AIDS-Related Complex, and mental retardation) that substantially limits one or more major life activities; or

• Have a record of such disability; or

• Are regarded as having such a disability

your landlord may not:

• Refuse to let you make reasonable modifications to your dwelling or common use areas, at your expense, if necessary for the disabled person to use the housing. (Where reasonable, the landlord may permit changes only if you agree to restore the property to its original condition when you move.); or

• Refuse to make reasonable accommodations in rules, policies, practices, or services if necessary for the disabled person to use the housing.

Example: A building with a “no pets” policy must allow a visually impaired tenant to keep a guide dog.

Example: An apartment complex that offers tenants ample, unassigned parking must honor a request from a mobility-impaired tenant for a reserved space near her apartment if necessary to assure that she can have barrier-free access to her home.

Unless a building or community qualifies as housing for older persons, it may not discriminate based on familial status. That is, it may not discriminate against families in which one or more children under 18 live with:

• A parent; or

• A person who has legal custody of the child or children; or

• The designee of the parent or legal custodian, with the parent or custodian’s written permission.

Familial status protection also applies to pregnant women and anyone securing legal custody of a child under 18.

Exemption: Housing for older persons is exempt from the prohibition against familial status discrimination if:

• The HUD Secretary has determined that it is specifically designed for and occupied by elderly persons under a Federal, State or local government program; or

• It is occupied solely by persons who are 62 or older; or

• It houses at least one person who is 55 or older in at least 80 percent of the occupied units, and adheres to a policy that demonstrates an intent to house persons who are 55 or older.

The U.S. Dept. of Housing & Urban Development (HUD) is ready to help with any problem of housing discrimination. If you think your rights have been violated, there are several ways to file a complaint:

• You can file a complaint right now, by downloading & completing the complaint form. Housing Discrimination Complaint Form (HUD-903)
  (Spanish Version) (English Version)

• You can call HUD’s toll-free Fair Housing Hotline at 1-800-669-9777.

• You can print out a form, complete it, and drop it off at your local HUD office or mail it to:
  Office of Fair Housing and Equal Opportunity
  U.S. Dept. of Housing and Urban Development
  451 Seventh St. SW, Room 5204
  Washington, DC 20410-2000

You can write a letter to HUD with:

• Your name and address

• The name and address of the person your complaint is about

• The address of the house or apartment you were trying to rent or buy

• The date when this incident occurred

• A short description of what happened

• Then mail it to the Fair Housing Hub closest to you, which for the Portland metro area is:
  Fair Housing Hub
  U.S. Department of Housing and Urban Development
  Seattle Federal Office Building
  909 First Avenue, Room 205
  Seattle, Washington 98104-1000

  Or you can call the Fair Housing Hub for more information at:
  Phone: (206) 220-5170
  Toll-free: 1-800-877-0246
  TTY (206) 220-5185

You have one year after an alleged violation to file a complaint with HUD, but you should file it as soon as possible.

HUD’s Fair Housing and Equal Opportunity website has more information regarding illegal discrimination in housing.

The purpose of the fair housing laws is to prevent discrimination on the basis of a person’s membership in a protected class. Nothing in the law forbids you from setting fair screening guidelines and applying them equally to all applicants.

Keep in mind that every person belongs to a protected class – each of us can be defined in terms of our race, color, religion, sex, handicap (disability), familial status, national origin, sexual orientation, source of income, age, or marital status. So any time you deny an applicant, you deny someone who belongs to a protected class. The question is whether or not you treat applicants (or tenants) adversely because of their identity within that class. If the criteria you set are blind to class issues, and you apply them consistently, you may turn down applicants who do not meet your criteria.

The key lies in making sure your process is fair – that it neither directly nor indirectly discriminates on the basis of a protected class. To comply, you should design a fair process and apply it consistently and equally to all applicants. Examples:

• You may have a rule that requires all applicants to show photo ID, and you could turn down applicants who cannot produce a photo ID. The practice becomes illegal if you apply the rule inconsistently – for example, requiring ID from people of one gender but not from those of another.

• You could give a document to all applicants that outlines rules of the unit and warns against selling drugs on the property. The practice becomes illegal if you hand the document to applicants of one race, but not of another. (Should you develop such a document, also make sure the language used does not discourage some members of a protected class from applying.)

• If someone provides you with false information on the application, you may refuse to rent to them. This is both legal and appropriate.

There is nothing illegal about setting fair criteria and holding all applicants to the same standards. By the consistent use of such guidelines you can retain full and appropriate control over who lives in your rental units.

As you study the letter of the law, keep its spirit in mind as well. The sooner we remove the types of discrimination that weaken our communities, the sooner we can build a stronger, more equitable society.

Housing Discrimination Complaint Form (Spanish)
Housing Discrimination Complaint Form (English)